Due to high volume of orders and interactions, it may take longer for you to respond. We are working diligently during this critical time and we appreciate your patience.
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FAQs
Have a quick question? Check our FAQs for a quick answer
Processing Time: Typically, it takes 1-3 business days to process and prepare your order for shipment.
Shipping Time:
Standard Shipping: Usually takes around 5-7 business days.
Expedited Shipping: Can take around 2-3 business days.
So, depending on your selected shipping option and location, it may take anywhere from 3-10 business days to complete an order.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping carrier's website.
Do you offer international shipping?
Yes, we offer international shipping to select countries. International shipping fees and delivery times vary depending on the destination..
How long will it take to process my order?
Orders are usually processed within 1-3 business days. Once processed, your order will be shipped according to your chosen shipping method.
Can I change or cancel my order after it has been placed?
Once your order is confirmed and processed, we are unable to make changes or cancellations. Please double-check your order before completing your purchase..
How can I return an item?
To return an item, please contact our customer service team within 60 days of receiving your order. Items must be unused, unwashed, and in their original condition. Please refer to our return policy for more details on how to initiate a return.
Are returns free?
Return shipping fees may apply unless the return is due to a defect or error on our part. Please check our return policy for more information.
How long does it take to process a return?
Once we receive your returned item, please allow 5-7 business days for us to process and issue a refund.
Can I exchange an item?
We currently only process returns. If you would like a different size or item, we recommend returning the original item and placing a new order
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team right away with your order number and photos of the issue. We will resolve the problem promptly, either with a replacement or refund.
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One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted.
